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Effective from 1st June, 2012


Privacy Policy

Crea8Host' Privacy Policy covers treatment of information that Crea8Host may collect from users of its products and services and from visitors to the Crea8Host site.

Your privacy is very important to Crea8Host ("Crea8Host"). We want to make your experience using our services and on the Internet as enjoyable and rewarding as possible, and we want you to use the Internet's vast array of information, tools and opportunities with complete confidence.

We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how Crea8Host collects information from all end users of Crea8Host' Internet services (the "Services") including those who access some of our Services but do not have accounts ("Visitors") as well as those who pay a service fee to subscribe to the Services ("Users"). We also describe what we do with the information we collect and the choices Visitors and Users have concerning the collection and use of such information. Crea8Host requests that you read this Privacy Policy carefully.

1. Introduction

Crea8Host collects information in different ways from Visitors and Users who access the various parts of our Services and the network of websites accessible through our Services. We use this information primarily to provide a customized experience as you use our Services and, generally, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required or permitted by law or other special cases described below.

2. Registration and Account Information

Users are asked to provide certain personal information when they sign up for our Services including name, postal address, email address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Services. In addition, for domain registrations, Users may be asked to submit the above listed personal information for the registrant, administrative, technical and billing contacts of a domain name for submission to the appropriate domain registry or registration database (collectively, "Domain Name Registration Information"). Users are asked to complete an online form that collects information about demographics, product usage and preferences, along with other information that will help us improve our products and services. The personal information collected from Users through these forms is used to manage each User's account (such as for billing purposes) and provide Users with information about services that may be of interest to them. This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.

However, in instances where Crea8Host and a partner jointly promote the Services, Crea8Host may provide the partner certain personal information, such as the name, address, and username of persons who subscribed to the Services as a result of the joint promotion for the sole purpose of allowing us and the partner to assess the results of the promotion. In this instance, personal information may not be used by the partner for any other purpose. Crea8Host may also generate non-identifying and aggregate profiles from personal information Users provide during registration (such as the total number, but not the names, of Users). As explained in more detail below, we may in certain instances use this aggregated and non-identifying information to sell advertisements that appear on the Services.

3. Domain Registration

In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers ("ICANN") or certain registries, Domain Name Registration Information legally has to be available to the public. Where Domain Name Registration Information is available to the public, anyone can access it through "WHOIS" searches. The WHOIS database is a publicly accessible database that lists the domain name and contact information of the registrant, adminitrative, and technical contacts for the domain name, the nameserver(s), and the domain name's creation and expiration date.

The Domain Name Registration Information you provide is hosted by us and provided to the public. At times, our Users may receive solicitations that result from searches of the publicly available WHOIS database conducted by other companies or individuals. However, the solicitation and/or SPAM they receive do not in any way come from Crea8Host and Crea8Host does not control the use of WHOIS information by third parties. We may also deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements.

4. Crea8Host Partners

Some products and services are offered to Visitors and Users in conjunction with a partner .To provide Visitors and Users with some of these products and services, the partner may need to collect and maintain personal information. In these instances, we will provide such data collected or transferred to our Partners and Sponsors.

5. Responses to Email Inquiries

When Visitors or Users send email inquiries to Crea8Host, the return email address (and other personal information provided in the inquiry) is used to answer the email inquiry we receive. Crea8Host does not use the return email address for any other purpose and does not share the return email address with any third party.

6. Sale of Business

We may transfer your personal information as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Crea8Host as part of a corporate reorganization or stock sale or other change in corporate control. Crea8Host may share personally identifiable information with other entities that are owned by Crea8Host or that own Crea8Host or that have some sort of corporate ownership relationship with Crea8Host.

7. Special Cases

It is Crea8Host' policy not to use or share the personal information about Visitors of Users in ways unrelated to the ones described above without your consent. However, Crea8Host, or our service providers, may disclose personal information about Visitors or Users, or information regarding your use of the Services or websites accessible through our Services, for any reason, in our sole discretion to comply with United Kingdom, Nigerian or other laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests or demands for such information; in response to a search warrant or other legally valid inquiry or order; to an investigative body in the case of a breach of an agreement or contravention of law; to disclose information that is necessary to identify, contact, or bring legal action against someone who, for example, may be violating our Acceptable Use Policy or other user policies; to operate the Services properly; to protect Crea8Host and our Users; or as otherwise permitted or required by law.

8. Crea8Host Statistics

We use information gathered from our site statistics (for example, User IP addresses) to help diagnose problems with our servers, and to administer our Web site. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experience more enjoyable.

9. Crea8Host' Commitment to Data Security

We have implemented measures designed to protect personal information in our custody and control. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.

As a result, while we strive to protect your personally identifiable information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party, despite our best efforts.

Your online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (such as letters, phone calls or email messages).

10. How to Access or Modify Your Information

You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in your personal information we have in our custody or control by accessing your personal profile in your account or by contacting support via email, phone or online chat. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

To ensure you receive the information you need to manage your account and protect your privacy, please be sure to keep your contact and billing information up to date. You can update all account-related information directly through your Control Panel. Alternatively, you can contact Crea8Host Support by phone or through our online support form.

11. Where to Direct Questions About Crea8Host's Privacy Policy

If you have any questions about this Privacy Policy or the practices described herein, you may contact: support[at]crea8host.com.

12. Unsubscribe

When you become a User of Crea8Host, you are automatically subscribed to receive notices about your account, email newsletters and news of special promotions offered through Crea8host and/or in conjunction with partners. To unsubscribe from Crea8Host newsletters and promotional mailings, please update your preferences with our subscription settings tool or email us at support[at]crea8host.com.

Please note: Crea8host reserves the right to send you email communications that relate directly to your account.

13. Revisions to This Policy

Crea8host reserves the right to revise, amend, or modify this policy, and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with the Terms of Service.